Refund policy
RETURN POLICY
IN-STORE PURCHASES
We accept returns on regular priced items within 7 days of purchase.
Items must be unused, unworn, unwashed, and have all original tags attached.
Returns are issued as store credit only. Cash or card refunds are not offered for in-store purchases.
Sale or Clearance items are Final Sale and not eligible for return or exchange.
Items returned in worn, used, washed condition, or without original tags will not be accepted.
ONLINE PURCHASES
We accept returns on regular-priced items within 7 days of delivery.
Items must be unused, unworn, unwashed, and have all original tags attached.
Approved online returns are issued to the original payment method.
Return shipping cost is the customer’s responsibility. Customer are responsible for arranging and paying for return shipping using a carrier of their choice.
Original shipping charges are non-refundable.
Sale and Clearance items are Final Sale and not eligible for return or exchange.
Items returned in worn, used, washed condition, or without original tags will not be accepted.
HOW TO START A RETURN
Please email us at hello@eclettica.store with your order number and we will be happy to help.